error: primary phone number field has an invalid format

I'm trying to register on openccc. It seems like other users have the same problem, but the resolution is not published.

https://www.ccchelp.info/discussion/8021010/primary-phone-number-field-has-an-invalid-format

can you please help me?

-sebastian

[email protected]

Answers

  • Hello @numiri

    Please reach out to the California Community Colleges Help Desk at 1-877-247-4836 24 hours a day 7 days a week or by email at [email protected]. Please provide a screenshot of the error message that you are seeing to further assist you with your questions.

  • I had the same problem and i had to put it like this: +1 (999) 999-9999

  • Hello @Chandler95

    Please try to switch internet browsers from Safari to Chrome or vice versa, this sometimes eliminates the issue. Otherwise if you still encounter the issue, Please reach out to the California Community Colleges Help Desk at 1-877-247-4836 24 hours a day 7 days a week or by email at [email protected]. Please provide the following to assist with locating your account to assist you with your account recovery. Please DO NOT respond to this post with your information, or we will have to take down your post to protect your privacy.

    Full Name (First Middle Last):

    Old Email Contact (if known):

    Current Email:

    Old Phone on account (if known):

    Current Mobile Number:

    College Applying To:

    CCCID if known:

  • You can log in in a different browser like firefox or safari - then it looks like this (even if not international) +15555555 so +1 then your phone with no spaces at all. I also left landline selected even though it is mobile, not sure if changing that works or not but I left it alone.