For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

No access to OpenCCC account

I tried to log in to apply for my college for the last month. I emailed for help twice and got no response. I have an old high school email that was deleted, so I can't recover the password. How can I access my account and apply for my school?


  • Hi @victoria_ayala,

    I've created a helpdesk ticket to better assist you. Please check your email and contact me so that I can verify that you are the account holder to help you recover your account.

  • i can not log in i need help to login to be able to add my classes

  • Hi @Cinthia83,

    Which login are you not able to sign in? The student portal account to register for your classes or your OpenCCC account to submit your admissions application?

  • Hello, I too have had an issue recovering my CCC account. I created it when I was in high school and now that email has been shut down. I cant access my school's portal until I can access the open CCC if im not mistaken. Plz help! Thanks!

  • Hello @mainman121

    Please call the Helpdesk so that an agent can assist you with recovering your OpenCCC account. You can reach us at 877-247-4836 24 hours a day, 7 days a week. Once you recover your OpenCCC account and submit your enrollment application, the college will email you all of your student information including student ID and portal login.

    Thank you,

  • Hello, I am trying to recover my CCC account but to do that, I have to get a security code from my old high school email which I no longer have access to.