For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Does anyone have a problem creating an account?

I fill out all my correct information in the spaces but end up getting "We're sorry, an unexpected error has occurred. Need help?". I have tried creating an account for weeks now and it is not letting me. Please help!


  • Hello @lirpa28

    Please call our Helpdesk at 877-247-4836 where agents are available to assist you 24 hours a day, 7 days a week. We need to determine if you have an existing account which is why you are unable to create an account.

    Thank you,

  • I try register but I can't because I have a new mail address , is my CCC will change too?

  • I’m trying to reset my password and it keep saying sorry you can reset right now … I need help