For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.


For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

I can't access my account.

I tried to login and it said the system did not recognize my email, but i had just updated my password. Using that same password I had just updated, it still says the same thing, and now my account is disabled.

Answers

  • Hello @ebarron

    If you need assistance with accessing or updating the information on your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected].

  • I am a student of Trade Tech community college. I have signed up for the supervisors class thru 501 local BOE training program the course starts this Saturday I was signed up already now the school Administration is saying the I have to signup again for this year 2023 I don't remember my user name or password last time at school was in 2017CAn you help meretrive this information

  • Hello @MIckeyelmonte23

    Please call the Helpdesk so that an agent can assist you with recovering your OpenCCC account. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

    Thank you,

  • jobcohen1
    edited May 11

    I need help to access to my college account, I all ready called Solano College from desk and they aren't able to find my account.

  • Hi @jobcohen1,

    I've created a helpdesk ticket to help you with recovering your account. Please check your email and contact me at the phone number provided in the email so that I assist you.

  • Please I already have account but I’m trying sign but they are saying invalid info and I’m trying to reset it .. it’s not coming then I tried to creat a new account with my mail they are saying the email already exist .. can you help me retrieve my old account

  • Hello @Richard25_

    Please call the Helpdesk so that an agent can assist you with recovering your OpenCCC account. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

    Thank you,