For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Cant log in

i tried making an account but it says i already have one. When asked to put in my birth date and last name it says account cant be found.


  • It says I already have an account when registering and it wanted me to use a code sent to me to figure out my account, but it sent a code to my old number. How do I continue to register?

  • Hello @SofiaLarine and @Mattiejv13

    If you need assistance with accessing or updating your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected].