For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.


For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Account Disabled Temporarily?

ravil04
ravil04
in My OpenCCC Account

I tried to sign into my CCC account in order to apply to Pasadena City College for summer courses and I did not remember my password. I tried forgot password but it did not work, now it says my account is temporarily disabled. What do I do now?

Answers

  • Tee
    Tee

    Hi @ravil04,

    Upon checking your account, I don't show that your account is disabled. I see your email on the account is the same as what you provided here so you should be able to self-recover your account by following the steps below.

    1.) Go to www.cccapply.org and type the name of the college and click 'Apply'

    2.) Click Sign In and enter your email address

    3.) Select 'Forgot Password' and choose to have a code sent to your email

    4.) Locate the code in your inbox or junk and click the link at the bottom to use the security code to reset a new password for your account to sign in

Categories