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Won't let me make an account or recover an account

CKelly28
CKelly28
in My OpenCCC Account

I have tried to make a CCC account 3 times now. Every time I have tried it says "Account Exists". First of all, I don't even remember creating an account. When I try to recover my account, it tells me there are no records for my email or phone number. This error is very frustrating because it prevents me from applying to college and I need it resolved as soon as possible.

Comments

  • janskipitis
    janskipitis

    I am trying to recover my acct. I have 3 online classes tomorrow by zoom and I have NO zoom info HELP!! Janet Skipitis

  • Casey
    Casey

    @CKelly28

    Please call the Helpdesk so that an agent can assist you with recovering your OpenCCC account if there is one to be found. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

  • Casey
    Casey

    Hello @janskipitis

    I'm unsure if you are trying to log into your Canvas account to view and submit homework or if you are trying to submit an enrollment application. We are only able to assist with OpenCCC accounts so that students can apply to the college. Any student portal issues or questions about Zoom rooms for classes would need to go through your admissions office.

    Thank you,

  • dmartinez
    dmartinez

    trying to create a account & it says i have a account & then when i do my password it saying there’s a error

  • Jorge00
    Jorge00

    trying to create a account & it says i have a account & then when i do my password it saying there’s a error

  • Angelica
    Angelica

    Hello @Jorge00

    It is possible that you may already have an account in the system, If you need assistance with accessing or updating your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected] .

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