For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Info not recognized

Hello, I’m trying to apply to a college but it’s asking me to create a CC account but when I try to create one it says ones already created with my info. When I try to retrieve my password it gives me another email that I do no recognize. Please help


  • Hello,

    Please call the Helpdesk so that an agent can assist you with locating an OpenCCC account or with creating a new account. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

    Thank you,