For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.
For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected]
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332
Notice: Intermittent Error Message
As of late yesterday, an intermittent error has been displayed to some students after they submit their applications. Research into the issue shows that these applications have been successfully submitted and delivered to colleges. Research continues into the root cause an update will be posted here once this issue is resolved.
If you would like to confirm your application has been submitted you can log into your Application and upon logging in you will arrive at the My Applications page. There you can see your submitted admissions application to the college.
We apologize for any inconvenience this may be causing you.
California Community Colleges Help Desk
1-877-247-4836
Comments
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Hello, I am currently having this problem. Every time I attempt to submit my application I get an "Error: Failed to submit" signal. I have been trying since yesterday along with today and it still won't go through.
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Hi @SelmaG,
Research into the issue shows that these applications have been successfully submitted and delivered to colleges.
If you would like to confirm your application has been submitted you can log into your Application and upon logging in you will arrive at the My Applications page. There you can see your submitted admissions application to the college.
You can also contact our helpdesk to confirm your application has been submitted successfully.
California Community Colleges Help Desk
1-877-247-4836
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Hello, I did log into My application page and it says that it's in progress and hasn't been submitted yet.
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Hello,
I haven't received a confirmation number because I won't let me submit it. A error message appears every time I try and I have everything filled out. My application number is 25952865
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Thank you for this information. I have confirmed that your application has been successfully submitted and downloaded by the college. We apologize for any inconvenience this may have caused you. Please let me know if you have any questions. I did delete your post since it contained some personal information.
Thank you,
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Hello @SelmaG
Thank you for reporting this. We have fixed the issue and we apologize for any inconvenience this has caused. During the time of the error messages, users applications were still being successfully submitted to the college. Again, we apologize for any inconvenience this may have caused.
Thank you,
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I’m having the same problem with my application. Every Time I try to submit it says error but when I go to my applications it says it’s still in progress application number is 25959912
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Hello @Jessicap1762
The application error was resolved early Monday morning. Please use Chrome and clear your cache. If you are still experiencing an application error, it sounds like it is unrelated and I suggest calling our Helpdesk so that an agent can help trouble shoot the error you are receiving. You can reach us at 877-247-4836 24 hours a day, 7 days a week.
Thank you,
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