For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Account Disabled

When trying to login I get the following message, "Account is disabled, contact your administrator." I opened a ticket. Ticket #820043. Do I need to do anything on my end?

Thank you.  


  • When I try to create an account it says I already have an account created, yet when I attempt to log in it says my account is disabled.

  • Hello @ajwadtahmid @Dezi_0330

    If you need assistance with accessing or updating your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected].

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