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Unexpected Error preventing account sign in or recovery.

When trying to sign in or attempting to recover an old openccc account, an unexpected error is returned regardless of the input in the username/email field. Any suggestions?


Answers

  • Hi Ryan,

    I created a helpdesk ticket to better assist you. Please check your email and reply back so that I can help you resolve your account issue.

  • Anytime I try to log into my account it this’d screen pops up even when I put in the right password. Could I get some help?

  • Hello @Andie_11ayne

    Please call the Helpdesk so that an agent can assist you with recovering your OpenCCC account. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

    Thank you,