For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

I cannot recover my OpenCCC Account

I am having trouble recovering my OpenCCC Account. I forgot my password and I haven't been able to login for about a year. I have almost all the other information, but am still not able to recover the account or change the password.


  • Hi @leo_lemus1235,

    Please contact our HelpDesk so our HelpDesk agents can assist you with recovering your OpenCCC Account. The HelpDesk is available 24 hours a day 7 days a week.

    California Community Colleges Help Desk


    [email protected]

  • I'm not able to recover my account, how I can reset my password?

  • Hi @marellano29,

    If you still have access to your old email and telephone number, please follow the steps below to self-recover your account and reset yourself a new password to sign in. If you no longer can access your old telephone number or email address, please contact our helpdesk at 1-877-247-4836 so that we can assist you with updating your email and resetting you a new password.

    1.) Go to and type the name of the college and click 'Apply'

    2.) Click Sign In.

    3.) Select 'Recover Account' and enter your last name and date of birth. 

    4.) You will be asked to select a way to receive a verification code based on the contact information listed on your OpenCCC account.