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Defunct Email Address registration

I am attempting to register for an OpenCCC account in order to register for one or two classes at PCC as a current student at another college. When I try to create an account, it throws an error that reads: "Oops, our records show we already have an account associated with this profile information. Please click Recover Account to start account recovery."

I had previously registered for an OpenCCC account in order to take dual enrollment and summer classes in high school. The issue is that I created this account using a high school email address that is now defunct, and am unable to recover the account. I would like to create a new account using my personal email address, or transfer the previous account to a different email.

Any advice on how to proceed would be much appreciated.


  • Hello @EliRosenkim

    If you need assistance with accessing or updating your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected].