For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

I can't recover my account

edited January 13 in My OpenCCC Account

I tried to log in and it said "your mobile number, email or password is not recognized by our system."


  • Tee
    edited January 13

    Hi @SuShin ,

    Since you are not able to successfully log into your account, please call our helpdesk at 1-877-247-4836 so that we can verify that you are the account holder and correctly help you access your account.

  • I am having the same issue logging in and its saying i cant recover my account?

  • @SBowen

    Please call the Helpdesk so that an agent can assist you with recovering your OpenCCC account. You can reach us at 877-247-4836 24 hours a day, 7 days a week.