For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

i do not have access to my old email address, how can i change it?


  • I need to try and access my old student ID I also attend Butte College in Oroville,Ca.

  • how can i access my old. user agreement thank you

  • Angelica
    edited January 5

    Hello @dannyworldrec101 @cdwellsc @mikayladc

    For assistance with accessing your existing OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836  agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected].

  • I’m trying to recover my old student ID#

  • Hi @cdwellsc,

    If you contact your college's admissions & records department, a staff member should be able to look you up in their system and provide you with your student ID number.