For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Issues Creating Account

I am trying to create my account. I am typing in required information, when I type in my birthdate and confirm birthday entries, it says that birthdates do not match-although they do match and are in correct format. System will not let me go further because of this error, please help.


  • Hello @adanflores52

    If you need assistance with creating your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 24 agents are standing by to assist you with your questions hours a day 7 days a week or email at [email protected], if you are emailing them please provide a screenshot of the error message that you are receiving so that agents can more information in order to troubleshoot the issue you are experiencing.