For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.
For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected]
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332
Account Disabled
My account was disabled, is there any way to recover it?
Answers
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I have emailed you from [email protected] Please check your inbox and reply to my request so I can try to assist with your account recovery.
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My account was disabled, is there any way to recover it? And how fast can I get it back?
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I am a student at Santa Monica College
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I need help with signing in because I'm trying to apply.
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If you need assistance with accessing or updating your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected].
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Good afternoon my account was disabled. I have an existing account but did not recognize password. Please help retore.
Thank you
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I checked your account and I don't show that it is disabled. The account was just created 3 days ago so you should still be able to sign in with the same password that you created for the account. If you are having troubles accessing your account, please contact our 24/7 helpdesk at 1-877-247-4836.
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My account is disabled. How long till I am able to access my account? Also forgot my password and i clicked forgot password and it asked for my last name and birthday and I put it in and it said that there wasn't any account with that information.
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Hi @vfredy,
Our records shows your account is not disabled. On the application sign in page, can you enter your email address then select "forgot password" and choose the option to have a security code sent to your email to reset your password. Please let me know if you are able to recover your account.
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I tried logging into my ccc account but it said that my info wasn’t recognized and then it disabled my account. Is there anyway to open it again?
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Hello @marcelogil
I have emailed you from [email protected] Please check your inbox and reply to my request so I can try to assist with your account recovery.
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Hello,my account is disable and also forgot my password...i can't do anything
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Hello @min42
For assistance with accessing your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected].
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My account was disabled because my password was invalid anyway to recover it?
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Hi @Dash747,
Looking at your OpenCCC account, I don't show that your account is "disabled". Please follow the steps below to self-recover your account. If you need additional help with recovering your account, please contact our 24/7 helpdesk at 1-877-247-4836.
1.) Go to www.cccapply.org and type the name of the college and click 'Apply'
2.) Click Sign In and enter your email address
3.) Select 'Forgot Password' and choose to have a code sent to your email
4.) Locate the code in your inbox or junk and click the link at the bottom to use the security code to reset a new password for your account to sign in
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