For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

My account was disabled how can I recover it?


  • Hello @hannaheun

    I have checked your OpenCCC account and it is no longer disabled. If you would like assistance logging back into your OpenCCC account, please call our Helpdesk where our agents are available 24 hours a day, 7 days a week at 877-247-4836. If you have questions about your application and haven't received your student information yet, please call Napa Valley College Admissions at 707-256-7201.

    Thank you,

  • I am a returning student and have been away longer than a year. My account is disabled. Could you please help me get it back and running?

    My name is Amadou Beye. Student ID # 0232632.

    Email is [email protected]

  • Hello @beye_area_intel

    I have emailed you from [email protected] Please check your inbox and reply to my request so I can try to assist with your account recovery.

  • I want to register for a class but it when I tried to recover account it said to contact support representative, please help!

  • hello @anayanzitostado

    If you need assistance with accessing your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 24 agents are standing by to assist you with your questions hours a day 7 days a week or by email at [email protected].