I am trying to recover my passowrd but it does not accept my birthday format?

I am trying to recover my passowrd since it says I have existing account. Everytime I try to recover it, it says that the format for the birthday is incorrect even though I am doing it exactly how it is mentioned


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Answers

  • @brendaocegueda

    Please be sure to use Chrome as your browser. This error typically shows up when users are trying to recover with Safari. Please let us know if you have any additional questions.

    Thank you,