For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Application not sending

I'm a new student and I've recently been trying to send my application to San Jose City College but each time the page reloads and there's a message saying that there's an error and it can't send my application.



  • Please reach out to the California Community Colleges Help Desk at 1-877-247-4836 or by email at [email protected], if you are reaching out by email please attach a screenshot of the error message you are seeing so an agent is able to troubleshoot the root issue of this message. We are here to assist you hours a day 7 days a week.