getting locked out my account

im constantly getting locked out of my account and forgetting my passwords this has been happening for months now. would I be able to just make a new one ? Im supposed to start school in a couple days and they're saying my application isn't fully submitted

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  • Hello @jaaliyahfletcher123

    Please reach out to the California Community Colleges Help Desk at 1-877-247-4836 24 hours a day 7 days a week or by email at [email protected]. Please provide the following to assist with locating your account to assist you with your account recovery. Please DO NOT respond to this post with your information, or we will have to take down your post to protect your privacy.

    Full Name (First Middle Last):

    Old Email Contact (if known):

    Current Email:

    Old Phone on account (if known):

    Current Mobile Number:

    College Applying To:

    CCCID if known: