I can't access my account. Can you help?


I created an account my freshman year using an email I no longer have access too. I can’t log in to my account now and I can’t create a new one because it says that my SSN is already linked to an account. Can you help me?


  • Hi i am susan grigsby I can not access my account

  • @THouston

    Please call the Helpdesk so that an agent can assist you with recovering your OpenCCC account. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

  • @mikesue

    I see you were able to access your OpenCCC account. If you have any additional questions, please call us at 877-247-4836 where agents are available 24 hours a day, 7 days a week.

  • no I did not access my Openccc account

  • Hello @mikesue

    Please reach out to the California Community Colleges Help Desk at 1-877-247-4836 24 hours a day 7 days a week or by email at [email protected]. Please provide the following to assist with locating your account to assist you with your account recovery. Please DO NOT respond to this post with your information, or we will have to take down your post to protect your privacy.

    Full Name (First Middle Last):

    Old Email Contact (if known):

    Current Email:

    Old Phone on account (if known):

    Current Mobile Number:

    College Applying To:

    CCCID if known: