Primary phone number has invalid format

How do I correct this. It has been grayed out and is not editable.

Thank you

Comments

  • Hi @Lhoover61

    Please call the Helpdesk so that an agent can assist you with updating your OpenCCC account. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

  • The phone number for me in your system is a landline, NOT a cell phone, so it won't take texts. I need to CHANGE that number to my cell number which takes texts. HOW?? Email me please : [email protected]

    My landline_ 510-654-7492 It needs to be changed to : My cell: 510-604-3088

  • Hi @ClaarToons

    One of our Helpdesk agents will be able to assist you with updating your phone number on your OpenCCC account. Please call us at 877-247-4836, agents are available 24 hours a day, 7 days a week.

    Thank you,