Invalid phone number

Trying to register at Napa Valley College but when entering my phone number, I get a message that says it's an invalid phone number and this happens no matter what number or format I use. It's a required field, so I basically can't finish the registration process. What can I do?

Screenshot included (personal info removed).


  • @wswinter

    Please try changing the phone type to Landline and see if that allows you to move forward. If this does not work for you, please call our Helpdesk so an agent can assist you. We are available at 877-247-4836 24 hours a day, 7 days a week.

    Thank you,

  • Switching to a landline doesn't work.

  • Hello @wswinter

    I was not able to find a support ticket for you please send the following information to our [email protected] or call  

    877-247-4836 24 hours a day, 7 days a week and provide the following so that an agent can assist you with your questions one on one. Please DO NOT respond to this post, or we will have to take down your post to protect your privacy.

    Full Name (First Middle Last):

    Old Email Contact if known:

    Current Email:

    Old Phone Number:

    Current Mobile Phone Number:

    College Applying To:


    CCCID if known: