Recover account

i am trying to recover my account but the email that is trying to send the recover code is no longer active


  • Hi @Flores_94

    Since you no longer have access to the email that you created with your account, you'll need to contact our helpdesk at 1-877-247-4836 or by email at [email protected] to verify that you are the account holder and have your old email updated to the new one. Once your email has been updated, you can then self-recover your account using your new/current email address.