For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Create an account isn't working.

Whenever I try to create an account for trying tot apply for college, it just keeps bringing me back to the create an account page rather than actually create an account for me. It has been going on for days now and I don't know whether this is a bug or error but it needs to be resolved quick. I don't think I'm the only one that's experiencing this and it's really frustrating.


  • @G4brielT3j3da

    Please call the Helpdesk so that an agent can assist you creating an account, but first make sure there is not an existing one already. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

  • Create an account is not working it just keeps sending me back instead of creating me an account

  • Hi @Janellebolstad,

    Please try an create an account without entering your phone number. If you're still unable to create an account please go ahead and contact our helpdesk for further assistance.

    California Community Colleges Help Desk


    [email protected]