reset email and password

I'm a returning student from 2016. Though I have no access to my old email account or password since my ex girlfriend helped create the account in 2016. I have an urgency to fix the problem since I am unable to register for the upcoming semester. I need to link my old account to my new email. I can't register for classes because it says I already have an account and wants to send emails to old account. I have already emailed support various times and called and all they said was they can't find my account in the system. I'm frustrated! I need support asap!

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  • Hello @Ayslas

    Please reach out to our Helpdesk [email protected] and provide the following so that an agent can assist you with your questions one on one. Please DO NOT respond to this post, or we will have to take down your post to protect your privacy.

    Full Name:

    Old Email Contact if known:

    Current Email:

    Mobile Phone Number:

    College Applying To:

    DOB:

    CCCID if known: