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For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Resolved - CCCApply/OpenCCC 503 Error

edited January 20 in Apply To College

The following student systems are currently available again. The issue has been resolved.

  • OpenCCC Student Account System
  • CCCApply Student Applications
  • CCC MyPath Student Onboarding System


  • Im trying to sign in but it doesn’t let me

  • I am not able to sign in eventhough , I have an account. It takes me to a loop . I cannot enroll into the courses . Please help

  • I have an account but I can’t restore it because it’s linked to a old number that I no longer have.

  • I requested an email to be sent to my personal email in order to reset my password - I already have an account and expected an email would have been sent promptly but I haven't received anything. Any help would be greatly appreciated, thanks!

  • It was in the spam folder, thanks.

  • @KeariShabazz

    I see your email address is still valid. Please follow the steps to recover your account by requesting your verification code be sent via email.

    1.) Go to and select your college from the drop down menu and click 'Apply'

    2.) Select the online application link(s) from the Admissions page and click 'Sign In'

    3.) Select 'Recover Account' and enter your last name and date of birth. 

    4.) You will be prompted to select a way to receive a verification code based on the contact information listed on your OpenCCC account.

    5.) If an account is not found, or your information is no longer valid, please call our Helpdesk.

    If you are not able to recover your account, please call the Helpdesk where agents are available 24 hours a day, 7 days a week.

  • @jaseena

    I see you were able to access your OpenCCC account. Please let us know if you have any additional questions.

  • @Amyher0214

    Please call the Helpdesk so that an agent can assist you with recovering your OpenCCC account. You can reach us at 877-247-4836 24 hours a day, 7 days a week.

  • Jacob69
    edited April 2022

    @KeariShabazz Same G this mofo college shit confusing af

  • Hi, I am trying to create an account but it keeps throwing me through a loop and not telling me what is wrong.

  • Hello, im trying to apply to attend Norco community college and it says I have an account but when I try to recover it, it asks to enter my date of birth and it says im not entering it the correct way but I've tried multiple times the way it shows and still says incorrect

  • Hi @ericherbertt

    In order to not get looped back to the beginning, you'll need to create your account without a phone number. Once your account is created, you can then enter your phone number.

  • Hi @eduardog7

    I've sent you an email about your account issue. Please check your inbox and reply back so that I can further assist you in recovering your account. Thank You.

  • I created an account but when tried logging in with it, the system said that my email or password was not recognized. Thinking I might have gotten my password wrong, I tried the password reset option to recover my account, but it said there were no accounts matching the information.

    Knowing this, I thought there was an issue when I first created the account. However, when I reentered the exact same information used to create the account, it said there was already an account existent with that information. I am in a loop, not knowing if I have an account or not. Please HELP!

  • Hi @James3Xing,

    Please submit a helpdesk ticket to the California Community Colleges Help Desk so they can assist you with recovering your account.

    California Community Colleges Help Desk


    [email protected]

This discussion has been closed.