CCCapply account reg not working

Hello, I am trying to apply for a student account for my community college but I am getting stuck on step 3 of "create profile". The page won't move on even though I submitted all required fields and pressed create account. It keeps reloading the page and sending me to the top, with no error code or anything. Please help, thank you!

Comments

  • Hi @PenguinSlapping

    Please create your account using your email address instead of your phone number. Enter your email address to receive your verification code via email to begin. Once you enter the verification code, please create the account without entering a phone number. The phone number field is not a required field. This should allow you to create your account and apply. Please let us know if you have any questions.

    Thank you,

  • Hello, I am trying to apply for a student account for my community college but I am getting stuck on step 3 of "create profile". The page won't move on even though I submitted all required fields and pressed create account. It keeps reloading the page and sending me to the top, with no error code or anything. Please help, thank you!

  • Hi @upwards22

    In order to create your account without getting stuck or looped back to the beginning, you'll need to create the account without a phone number. If you have any other questions or issues with creating your account, please let me know.

  • What if you already entered a phone number and it won't let you edit the phone number?

  • Hi @MTJames

    You have the option to leave the phone number blank as well. It's not a required field. If you are receiving an error message when you try to update your phone number on your OpenCCC account, please call our Helpdesk so an agent can assist with the updates. We are available 24 hours a day, 7 days a week.

    Thank you,