For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Won't let me create a new account or access "duplicate account"

I'm trying to create an account to apply, and previously for my dual enrollment class I must have made one but I put in the wrong email and the wrong phone number or I can't access that email so I'm not sure what to do to reset my password


  • Hi @kbowen4

    Please contact the OpenCCC helpdesk for assistance in recovering your account so that you can continue to submit an enrollment application under your one account.

    California Community Colleges Helpdesk