For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Unable to login or create a new account.

I had started an application a while ago and when I came back to finish it I was told my account was disabled. I'm not able to follow the recovery steps or create a new account.


  • Hi @alexvazquez1129,

    Please submit an email to our helpdesk which will generate a helpdesk ticket at [email protected] along with this screenshot and please also include;

    Full Name:


    Mobile Phone Number:

    College Applying To:


    CCCID (if you have one):