For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

Can't Log in

Hello, I am attempting to access my account. It has been years since I have applied at a new college. I am putting in my email. And it says it sent a password reset to my email, and I am not receiving any email. Nor in the junk email.


  • im trying to log into my account but it seems to not let me sign in

  • @Scarrillo31

    It is possible that the password reset was sent to your old email address that you created the account with. Can you use the contact information below to contact our helpdesk so that we can verify you are the account holder and update your contact information so that you can successfully self recover your account?

    California Community Colleges Help Desk


    [email protected]

  • im trying to log into my account but it seems to not let me sign in

  • Hi @andrewgarabedian,

    Can you let me know if you are trying to login to your student portal account to register for classes or your OpenCCC account to submit an admissions application? In addition, can you submit a screenshot so that I can see why you are not able to login.

  • im trying to create an account to schedule an appointment and I've set up my account got a confirmation to my account but when I log in I can't get in because it doesn't recognize my username so what do I do?

  • Hello @anniechavez25

    If you need assistance with accessing or updating your OpenCCC/CCCApply account please reach out to the California Community College Helpdesk at 1-877-247-4836 agents are standing by to assist you with your questions 24 hours a day 7 days a week or by email at [email protected].

  • Hello @Reinade3

    Please let me know how we can assist you today.

    Thank you,

  • every time i try to log into my account it automatically says “incorrect password”