For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.


For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

The system is not accepting my mobile phone number. Why is this happening and what do I do now?

It is possible that your mobile phone number was already validated by another user. This could happen in error, or if you shared your mobile phone number with a family member, they may have validated the number before you.

We recommend using your unique email address to validate your account. From the Verify Your Account page, click on the Use email instead link to use your email address to validate your identity.

Comments

  • I can’t login. I want to apply for chabot college but it says error.I am unable to login

  • Hi Sanasafi,

    Can you provide me a screenshot so that I can see which error you are referring too in order to correctly assist you.

  • system dose not accept my cell phone number

  • Hi Rozhin777soltani,

    If the system is not accepting your cell phone number, please contact our helpdesk at 1-877-247-4836 so that we can verify that you are the account holder and reset you a new password to your new email.

  • I am attempting to apply for Berk. City Collage, system is not accepting my mobile #. Message state mobile # invalid. Nor is system accepting email address.

  • Hello @SFreeman58

    Please reach out to our Helpdesk [email protected] and provide the following so that an agent can assist you with your questions one on one. Please DO NOT respond to this post, or we will have to take down your post to protect your privacy.

    Full Name:

    Old Email Contact if known:

    Current Email:

    Mobile Phone Number:

    College Applying To:

    DOB:

    CCCID if known:

  • Hello @SFreeman58

    Please reach out to our Helpdesk [email protected] and provide the following so that an agent can assist you with your questions one on one. Please DO NOT respond to this post, or we will have to take down your post to protect your privacy.

    Full Name:

    Old Email Contact if known:

    Current Email:

    Mobile Phone Number:

    College Applying To:

    DOB:

    CCCID if known:

  • I keep on trying to log in, however, I forgot my username, and, I keep getting a message to fill in : my name, date of birth, my student ID #(which I do not have yet as I'm unable to log in. My CCCID # is 5513.


    George Quint

  • How is it that I keep getting info. that states that the info. I provided is not in the system, yet, they gave me a CCCID #,? 5513

  • VERY FRUSTRATING !~!!


    George Quint

  • Hi @GEORGESQUINT

    I see that you have successfully created your OpenCCC account yesterday. Please follow the instructions below to sign in and begin your application to your college. If you have any other issues or questions, please let me know.

    1.) Please begin at CCCApply.org

    2.) From the drop down menu select the college you are applying to and click 'Apply'.

    3.) You will be directed to the college’s Admissions page. 

    4.) Select the online application link(s) from the Admissions page.

    5.) Sign in with your OpenCCC account information, you will then be directed to the 'My Applications' page. 

    6.) Select 'Start a New Application' link to begin application.