For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments.
For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected]
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332
I keep getting a message that my account already exists. Why is this happening and what do I do now?
If you see this message during account creation, it means that an account has already been created using more than one piece of personal information associated with you. Stop creating a new account and return to the Sign In page. Click on the Recover Account link to see if you already have an account and attempt to recover your sign-in credentials.