I didn’t receive my confirmation email or mobile text message. What do I do?

First, confirm that you are logging into the right email account or using the correct mobile phone number. If you are sure you are using the correct email address or mobile phone number, contact a Support Representative at the CCC Helpdesk for user support.

Phone: (877) 247-4836

Email: [email protected]

TTY: (877) 836-9332