For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.

For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected] 
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332

I have an account but the last time I applied I used a username & password to sign in. What do I do?

edited January 2022 in My OpenCCC Account

If you created an OpenCCC account prior to January 2022, your account is still active but it needs to be validated in the new system. From the Sign In page, click on the Recover Account page and follow the prompts. The system will search for your account using personal information until a unique match is found. You will be required to create a new password and go through the password validation process.


  • I want to recover my account

  • The email my account is linked to is not longer active. I wish to change my email address. Thank you

  • @marzhantenn1892

    Can you confirm if you have attempted to self recover your account by following the instructions above. You can also call our helpdesk at 1-877-247-4836 for assistance in recovering your username/password.

  • @Stephg91

    Please contact our helpdesk at 1-877-247-4836 so that we can verify that you are the account holder and change your old email address over to the new one.

  • Initial log in doesn't recognize email or cell phone. Go to create new account and says that cell number is already in use (I've had it for 20yrs). Go to Recover Acct and it doesn't recognize birthday or last name. I have a OpenCCC ID but no where to enter it.

  • Hello @golly4415

    To better assist you with your questions please reach out to our helpdesk If you have any further questions or concerns please let us know. California Community Helpdesk is available 24 hours a day, 7-days a week.

    California Community Colleges Help Desk


    [email protected]

  • hi! I'm putting all info correctly but not able to log in! I tried to recover and checked junk mail but no success! please help

  • Hello,

    Please call our Helpdesk if you are unable to log in to your OpenCCC account to submit your enrollment application. You can reach an agent at 877-247-4836 24 hours a day, 7 days a week.

    Thank you,

  • jessep
    edited March 2022

    I made my account before 2022 and was planning to apply, but I’m unable to recover my account since it’s been disabled and recovery does not recognize that my account exists. I opened up a ticket on March 13th and followed up on March 18, but I have yet to hear back from the help desk on how to fix this issue.

    Please advise! Thanks

  • @jessep

    I have replied to you using [email protected] Please refer to your inbox. I will email you once more from [email protected] once your account is active.

    Thank you,

  • hi I’m amiri I wanna start English learning class

  • Hi @Masoud2020

    To sign up for ESL classes, please follow the steps below to create an OpenCCC account so that you can submit an admissions application to your college. Once you have submitted your application, contact the college about your next step of the enrollment process and when you will be able to register for ESL classes.

    1.) Please begin at 

    2.) From the drop down menu on the right hand side select the college you are applying to, and click 'Apply' link, and you will be directed to the college’s Admissions page. 

    3.) Select the online application link(s) on the Admissions page, you will then be directed to OpenCCC. 

    4.) Select 'Create an Account.' Enter your preferred method of contact (email or mobile phone) to receive a verification code you will be required to enter.

    5.) After entering your verification code, move forward with creating your OpenCCC account. 

    6.) Once your OpenCCC account is created, login and select 'Start a New Application' link to begin online application.