I am a currently registered student at Diablo Valley College in Pleasant Hill. For the past few day I have not been able to check my student email on the insite portal. I am still able to access everything else just not my email. Does anyone know who I would need to speak to about this?


  • Hello @kevin_mackay05

    Unfortunately we cannot assist you with this, you will need to reach out to your campus IT department for assistance with your Insite account.

    This is the information I found on the DVC website:

    Having trouble with your initial password? Try your 6-digit date of birth (mmddyy).

    Click here for help with your username

    If you are still experiencing difficulty or if you need other technical assistance with the InSite portal or WebAdvisor, please call our Help Desk at the number below, or create a help ticket by sending an email:

    Email: helpde[email protected] (Please include your Student ID in all communications.)

    Phone: (925) 229-6888

  • I need to log in the in site page.

  • Hi Hvu832,

    To get help with logging into your student portal account, please correctly contact your college for your username/password. Thank You.