Permanent Email vs. Temporary

When I try to submit my enrollment application, I get a message that says, "We are currently not accepting applications from temporary email domains.  Please change your email address to a permanent email before submitting your application."

The email I'm using is my "permanent" email -- used for about 10 years. It uses the "" domain, which is listed as one of the services to use for free email. Also, when I set up my OpenCCC account, that email address was fine.

So, what is wrong with the domain of my email address and what constitutes a "permanent" email?


  • Hello Brent,

    This is something that the college has changed in their application process. For reasons unknown, the college is no longer accepting applications from students using domains. Please use the steps below to update your email to a different one and try once more to submit your application.

    1.) Go to and select your college from the drop-down.

    2.) Follow the steps to apply and sign in. Select the profile picture in the top right corner and click OpenCCC Account.

    3.) From this page you can update the following:

    • Personal Information (Name, DOB, SSN)

    • Contact Information (Email, Phone, Address)

    • Security and Credentials (Username, Password, PIN, Security Questions)

    4.) To edit Personal or Contact Information select the blue 'Edit' link(s) on the far right-hand side of the section.

    5.) To Edit Security and Credentials select the 'Change' link to the right of the section you would like to edit.

    • To Change Security Questions: Need to know the PIN

    • To Change Pin: Need to answer 1 Security Question.

    • To Change Password: Need to answer 1 security question.

    6.) Select the blue 'Save' button on the bottom left-hand side.

    7.) Once updates are saved, close the browser window and refresh your My Applications page.

    Thank you,