Application submitted on June 18th - No information yet

edited July 8 in Apply To College

I applied to Citrus College on June 18th and was supposed to receive a welcome email and student ID within 2-4 days. I have never received any email and checked all my spam folders and nothing. I submitted a help desk ticket and they gave me an email address to email and I have no received any response from that address, despite emailing twice. I called the college and they took down my name and confirmation number but no one has got back to me about this. I have no idea what to do at this point since no one is actually giving me any information. What should I do?


  • Hello Ashok,

    I created a separate ticket for you with our Helpdesk and cc'd the records/admissions office on it as well in an effort to obtain your student information. Please include your application confirmation number in the email you received from [email protected] so the admissions office receives it.

    Thank you,


  • Thank you! I replied back with my application confirmation number.

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