I need Help Recovering my Account


I received helped by a counselor to create my CCC account. I don't remember my username or email. However I have been trying to recover my account by putting the information that I do remember such as name, middle name, last name, phone number, etc. It said my account isn't found. I tried creating a new account and it doesn't let me create a new account. I appreciate your help in advance.


  • I hope this is cool

  • Pazzetta M Allen

    I am having problems CCC Account. I am having problem enrolled in Summer instead of Spring.

    I cannot open CCC Account.


  • Hello,

    I suggest calling our Helpdesk so an agent can assist you with recovering your OpenCCC account so you can apply to the college of your choice. Please call 1-877-247-4836 where agents are available 24 hours a day, 7 days a week.

    Thank you,


  • I don't have old email or answer to one test answer its been many years since applying for school have a zoom in the morning need help to new email due to covid can't go in person for verification.what should i do?HELP


  • Hi Tishtish5,

    Please contact our 24/7 helpdesk at 1-877-247-4836 so that we can confirm you are the account holder and assist you in recovering your username/password as well as updating your email address.

  • is there any way to recover my account by using my student ID? If nit then I need help to recover my CCC account because I requested an email to be sent to me but nothing comes up and when I answered my security questions it says the information that I provided is not right???

  • Hello Scorpio4ever211,  If you need assistance please reach out to our California Community Colleges helpdesk so we are able to assist you with your account recovery, we are available 7 days a week 24 hours a day.

    California Community Colleges Helpdesk


    [email protected]

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