Can't access account nor reset my password. Please help, I need to apply for admission!

I can't access my CCC account because I need to reset my password. It won't let me reset my password even though I follow the password format and filled out the security questions. Please help, I appreciate it! 


  • edited July 16
    Hello Bianca, 

    We are here to assist you with your account recovery please contact the California Community Colleges Helpdesk for assistance at 1-877-247-4836. The California Community Colleges Helpdesk have well-trained Agents standing by that will be able to help you with this process so that you are able to continue moving forward. They are available 7 days a week 24 hours a day.

    Please feel free to give them a call in order to resolve your problem and how you can reset your password and or confirm your username. 

    If you have any additional questions or concerns that I can assist you with, please don't hesitate to let me know.
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