I need my student ID .

edited July 2020 in Apply To College
I applied to ELAC on April not knowing it was going to be the school I would end up choosing. I contacted the school general admission hotline as well as the help center and the community college line which just puts me on hold or directs me to elac video chat room which needs a login and password .I am very frustrated because I emailed admissions as well and sill have no reply. What do I do?


  • Tee
    edited July 2020
    Hi Natasha, 

    Have you attempted to email Joanna Hernandez, Teddy Pon or Martha Serna all whom I see on the colleges website that are staff members at the Admissions Office that deals with the application. If you have not email them, I suggest you send these staff members an email requesting for your student ID number. Their emails are as below: 

    Joanna Hernandez-[email protected]
    Teddy Pon-[email protected]
    Martha Serna-[email protected]

    Moving forward, besides emailing the college and the chat room, there isn't much that you can do when the college is not doing their job/part in getting back to you. If you have time, I would recommend that you file a formal complaint against the Admissions Office. Please let me know if you have any other questions. Thank You. 
  • Por favor si alguien me puede ayudar para el número de estudiante por favor mi nombre es Patricia Miranda y mi número es

  • Hola Patricia,

    Para obtener tu numero de estudiante tendra que comunicarse con su colegio en donde aplico para tomar clases. Solamente su colegio le podra dar esa informacion. Si todavia no ha aplicado o necesita ayuda para recuperar su cuenta de OpenCCC/CCCApply puede llamar a la mesa de ayuda de los colegios comunitarios de California tenemos representantes que hablan español California Community Colleges Helpdesk at 1-877-247-4836 24 horas al dia 7 dias a semana o por email [email protected] 

  • como obtener mi id de estudiante necesito ayuda gracias

  • When am I getting my student ID?

  • Hello Kim

    Please use the steps below to update your application before submitting it. Please call our Helpdesk at 877-247-4836 if you need any assistance.

    1.) Go to cccapply.org and select your college from the drop-down.

    2.) Follow the steps to apply and sign in. Select the profile picture in the top right corner and click OpenCCC Account.

    3.) From this page you can update the following:

    • Personal Information (Name, DOB, SSN)

    • Contact Information (Email, Phone, Address)

    • Security and Credentials (Username, Password, PIN, Security Questions)

    4.) To edit Personal or Contact Information select the blue 'Edit' link(s) on the far right-hand side of the section.

    5.) To Edit Security and Credentials select the 'Change' link to the right of the section you would like to edit.

    • To Change Security Questions: Need to know the PIN

    • To Change Pin: Need to answer 1 Security Question.

    • To Change Password: Need to answer 1 security question.

    6.) Select the blue 'Save' button on the bottom left-hand side.

    7.) Once updates are saved, close the browser window and refresh your My Applications page.

    Thank you,