need to log in.. it said too many attempts

Answers

  • Tee
    Tee
    edited July 2020
    Hi Cindy, 

    In the event that you have been locked out of your account due to too many attempts with an incorrect username/password, you'll need to wait two hours for the account to unlocked then try to sign back in. I suspect you don't have your correct login to sign in so please call our helpdesk at 1-877-247-4836 to verify your username is correct and if you need a new password reset, get your new password reset sent to you.
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