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How do I get my student ID I never got mine

How do I get my student ID I never got one 


  • Tee
    edited June 2020
    Hi Sebastian, 

    If you have not yet received your student ID number, you must contact your colleges Admissions & Records Department so that a staff member can provide you with your student ID number. Admissions & Records Department is in charge of enrollment as well as registration so they are going to be the ones that will be able to give you your student ID number. Thank You.
  • Sebastian_Contreras
    edited July 2020
    how do I get in contact?
  • Tee
    edited June 2020
    Which community college did you applied too so that I can provide you with their contact information. 
  • Jasmine_Torres
    edited June 2020
    I have the same question and I applied to West LA Community College. May you please help me as well? 
  • Tee
    edited June 2020
    Hi Jasmine, 

    If you have not yet received your student ID number after applying to West LA College, you'll need to correctly contact the Admissions & Records Department at [email protected] so that a staff member can provide you with your student ID number. 
  • Ladi_Aguilar
    edited July 2020
    Hi I am a Highschool student and made a Open CCC account in order to take summer classes in ELAC. I have not received an email of my student ID to create a LACCD email. May I have some help as well? I am not sure how to get my application accepted due to not having a LACCD email.
  • Tee
    edited July 2020
    Hi Ladi Aguilar, 

    I see that your admissions application has been submitted to ELAC on 5/21/2020. Since your college has not yet gotten back to you about your student ID number, you must now reach out to them for your student ID number. No one is currently working at the office due to the virus but according to their website, if you chat with a admissions staff at they will be able to help you. As well, I also recommend that you email them at [email protected]
  • Shannon_J_Robinson
    edited July 2020
    I also not got my student edu mail can some one help me
  • Tee
    edited July 2020
    Hi Shannon, 

    Typically in order to get your .edu email, you'll need to schedule a counseling meeting with a counselor to go over your educational goal. Once your educational goal has been established, your .edu email will be provided to you. If you have any questions about this, please contact your college.
  • I was sent my ID a year ago, but I need it now and I can't find the email. How do I find my ID?

  • Hello Abby,

    If you have forgotten your student ID for your college please contact their admissions and records office at your earliest convenience for assistance with that information. Your college will have access to your student records and be able to provide you information on your next steps to registration.

  • I have a similar question as well. As of today, I applied as a freshman (9th) to the Los Angeles Pierce College and was wondering, how does the whole student ID work out? Is the student ID somewhat connected to the college one applies? Will I be getting a student ID in my email after a few days?

  • Hello,

    Your student ID is something that is issued to you by your college records/admissions office. It is used to identify you as a student of Pierce College. Students typically receive their student ID within 1-2 business days after their application is submitted. The records/admissions office will email you this information. Let us know if you have any additional questions.

    Thank you,


  • I applied to LMC a couple months back and i never received a email with my id, if anyone had the information to reach out to them and ask about it so I can apply for some courses.

  • Hi LC_,

    If you have not yet received your welcome email containing your student ID number, please email your college directly at [email protected] so that a staff member can provide you your student ID number.

  • Same situation. I applied to PCC mid December and was told I would get my LancerID emailed in a week and I never got it. I emailed PCC that I never got my ID and this was when the school was closed for the holiday (Dec 24-Jan4th) so I knew I wasn't going to get a response til the New Year. Finally, I got an email yesterday from PCC informing me there was a discrepancy with my name and that I need to send them a picture of my drivers license. I uploaded the photo yesterday and today I still have no email regarding about my name or my LancerID.

    I'm just really nervous cause Winter session starts tomorrow and I still haven't signed up for a class.

  • Hi April,

    Unfortunately you will have to continue to reach out to PCC for your student ID number and username/password to the student portal account (LancerPoint) as this is a college issue that only the college can help you. Please email the Admissions Office again at [email protected] or call them at (626) 585-7395 so that a staff member can correctly assist you.

  • I haven't gotten my id, how can I get in contact with them

  • Hello Angel,

    I was not able to find an account with your email address on the community board. I would recommend reaching out to our help desk to confirm if you have successfully submitted your application before reaching out to your campus for your student ID. This way you can make sure that you have submitted the application and when it was submitted, which will determine when you should be expecting your information such as your student id and log in to your college's student portal.

    Please feel free to reach out to the California Community Colleges Helpdesk at 1-877-247-4836 24 hours a day 7 days a week or by email at

    [email protected] they will be able to assist you with confirming if you have an existing account and assisting with your account recovery if needed.

  • Hi I've just enrolled at Cypress College and have received a confirmation email about my application and password, but I haven't gotten a student ID. How do I get one.

  • Hello Megan,

    I see that you were able to successfully submit your online admissions application for Cypress College at 4/28/2021 3:54 PM. Now that you have successfully submitted your admissions application please allow 1 to 2 business days for the college to contact you with your student information; e.g. student ID #, registration times, assessment information, and orientation. If it has been more than 1-2 business days, please contact your college's records/admissions department.

    We will be closing this ticket due to the fact that you were able to successfully submit your online admissions application to the college. If you have any further questions or would like to make any changes to your submitted online admissions application please contact your college's Admissions and Records office.

  • Hi I recently enrolled to Southwest College and waited 3 days for the student ID and never received one. I contacted the email provided if I hadn’t received a student ID and they never got back to me.

  • Hello Emylie,

    I have responded to you through our ticketing tool with detailed information regarding your enrollment application. Please let us know if you have any questions.

    Thank you,


  • Hello, my name is Susy Garcia, I am communicating with you, because two months ago I enrolled in LACC, but I did not receive my identification, can you help me please?

  • Hello Susy,

    If you submitted your application and it has been more than 2 business days, please call the records/admissions office. Please provide them with your application confirmation number so they can locate your application and provide you with your student information. I have provided the college contact information below.

    Los Angeles City College

    855 North Vermont Avenue

    Los Angeles, CA

    (323) 953-4000 ext:2104

    [email protected]

  • Hello, I am Peyton. I am in 10th grade. I applied to Pierce College and it has been a few weeks and I still haven't gotten my Student Id. How can I contact them in order to receive it?

  • Hi @accidic,

    I see you would need to contact the admissions office for Pierce College for your student ID number. From their website, the only way to contact them is by their "live chat" at under "need additional assistance".