For College-specific Issues
Please reach out to your college for questions regarding your Student ID, Student Portal login, Financial Aid, Student Email, Transcripts, Course Registration and Counseling Appointments. Click the link to find to your college's Admissions Office Helpdesk.
For Account Recovery & CCCApply Issues
Phone: (877) 247-4836 or Email: [email protected]
TTY Phone Number (for the Hearing Impaired Only): (877) 836-9332
What do I do once I take out a student loan?
Answers
-
Before taking out your first loan, you must attend entrance counseling that explains your rights and responsibilities as a borrower. Once you take out a loan, it is important that you keep the lender and your college informed of any changes in your address or enrollment plans. Before you leave college (including withdrawing, transferring or graduating), you should attend an exit interview which will cover your payment obligations and the number of options available to you as a borrower. If at any time you have questions regarding the repayment of your loans, contact your lender or the financial aid office.0