Keeps saying my Taxpayer Identification Number is invalid.

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  • Problem
  • Updated 4 months ago
  • Solved
When I enter my TIN it says its invalid. The message says 
  • Your Taxpayer Identification Number is invalid for the Type you've selected. Please re-enter the number or change the number Type.
Photo of Cesar Mata

Cesar Mata

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Posted 4 months ago

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Photo of Angelica

Angelica, Offical Rep

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Official Response
Hello Cesar, 

Please make sure that you have selected the bullet point corresponding to the Tax Payer Identification Number (TIN) when you are creating your account if the bullet point for the Social Security Number (SSN)  is filled in and you provide the TIN number that is when this message will display or in the opposite combination. If you are still having difficulty after attempting this solution please give us a call at California Community Colleges Help Desk 1-877-247-4836 support@openccc.net