How can I access my OpenCCC account if I lost my Username and Password?

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  • Updated 4 months ago
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CCC Help, Official Rep

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Posted 7 years ago

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CCC Help, Official Rep

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On the sign-in page for OpenCCC there is a link provided for retrieving your username and password. Following the link will guide you through the process.
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Shawna Johnson

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it only lets me reset my password. i cant figure out what my username is. i remember my email and my password.
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Tuisku Sorensen

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how can I access my Open CCC account if there is adding an extension to that and it has some kind of bug, that doesn't respond to where I want it to be? 
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Tee, Official Rep

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Hi Tuisku,

I did not understand what you mean by "accessing your account if there is adding an extension" so in order to better assist you, can you clarify your question for me. 
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Michelle Branford

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On the home page
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Zerin

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Hello Sylvia,

In order to retrieve your account you should contact the California Community Colleges Help Desk. They should be able to help you retrieve your account. You can contact them at the telephone number and email below.

California Community Colleges Help Desk
1-877-247-4836
support@openccc.net

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thalia lacy

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I am trying to log in to my account or try to make an account but it won't let me at all how can i reset everything
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Tee, Official Rep

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Hello Thailia,

Since you have not been able to log into your account, I would recommend that you contact the California Community Colleges Helpdesk for assistance at 1-877-247-4836.

The California Community Colleges Helpdesk have well trained Agents standing by that will be able to help you with this process so that you are able to continue moving forward. They are available Monday thru Sunday from 7am to 12pm. Please feel free to give them a call in order to resolve your problem and how you can reset your account.

If you have any additional questions or concerns that I can assist you with, please don't hesitate to let me know.
(Edited)
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Claire Verplanck

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The recovery process doesn't work. I never receive the email. Nor a respond from the email provided. I'm guessing i have to go physically down to the college to fix this? Please fix. Cant recover password or username. System is faulty. 
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Michael Davis

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I can no longer access my account, nor can my brother.  The system brings me to a new splash page that tells me my session has timed out when I never even see anything with my name or academic info on it.  We do not understand why Los Angeles Valley College never sent either of us an IRS Form 1098-T for our taxes.  So we have to go to the school to get this info?  This is not the first or even second time we have been blocked from the system.  This system is worse than no "system" at all.